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Prepare and Prevent, or Repair and Repent: Crisis Communication Planning for Today’s Professional
February 15, 2017 @ 11:30 am - 1:00 pm
Join us Feb. 15 as veteran crisis communication expert Deb Hileman, CMP, shares the latest trends in crisis communication planning and preparedness. In this fast-paced presentation, Deb will talk about how to identify issues and address them before they go public and best practices to mitigate and manage crises when they do go public. Learn about the most common crises faced by companies today and how to develop strategies to protect the brand when (not if) they occur. She also will share insights from the most recent crisis management research conducted by her firm, the Institute for Crisis Management, where she serves as president and CEO.
- When: Wednesday, Feb. 15, 11:30 a.m. to 1 p.m.
- Where: Tulsa Country Club, 701 N. Union Ave., Tulsa, OK 74127
- IABC Member fee $25
- IABC Non-Member/Guest fee $35
- Student fee $15
A business leader and certified communication management professional (CMP) with 30 years’ experience in public and private companies and non-profit organizations, Deb has led high-performing communications teams in health care, manufacturing, insurance and financial services and higher education, among others. She is a FEMA-trained Incident Commander with experience as a national EMS public information officer during Hurricanes Katrina and Rita (2005), Dean (2007), Ike and Gustav (2008).
Known as a voice of calm in the midst of chaos, Deb has earned a reputation as a trusted strategist and advisor to C-suite executives, operations and other organizational stakeholders. She has successfully managed strategic communications for business issues including natural disasters, labor strikes, criminal prosecutions and federal civil investigations, social media attacks, workplace violence, executive malfeasance, investor litigation, wrongful death and patient abuse investigations, mergers, acquisitions and corporate bankruptcies, among others.
Deb is a longtime member of IABC, where she served as a chapter president and regional director-at-large. She is Vice Chair of the Global Communication Certification Council and a member of the Public Relations Society of America (PRSA).
To learn more about Deb and the Institute for Crisis Management, visit http://crisisconsultant.com.